REFUND Policy

Last Updated: July 23, 2026

Lone Star Aeronuts RC Club, Inc. (“Club,” “we,” “us,” or “our”) offers this Refund Policy for payments processed through our website for annual membership dues, event fees, and club merchandise.

All payments are processed through third-party payment processors (e.g., [Stripe / PayPal / Square / etc.]). Refunds, when issued, will be returned to the original payment method. Processing times vary and can take 5–10 business days.

General Policy

Due to the nature of our operations as a volunteer-run radio-controlled model club, most payments are non-refundable. This includes annual membership dues and event fees, which support ongoing club activities, field maintenance, events, and member benefits.

Membership Dues

Annual dues are non-refundable. By completing payment, you acknowledge that dues fund club operations for the full membership term.

Event Fees

Event registration fees are non-refundable once the registration period closes or after the event has occurred.

Merchandise

Club merchandise purchases are non-refundable except in cases of defective, damaged, or incorrect items. In such cases, we may offer a replacement or refund at our discretion.

Exceptions and Refund Requests

Limited exceptions may be considered on a case-by-case basis for:

• Duplicate or erroneous payments (e.g., accidental double payment).
• Defective or damaged merchandise.
• Other extenuating circumstances (e.g., documented medical or relocation issues).

All refund requests require approval by the Club’s Board or designated officers. We reserve the right to deny any refund request. Approved refunds may be pro-rated or partial, and administrative fees may apply where permitted.

How to Request a Refund

Contact us at officers@aeronuts.org within 30 days of the payment date. Please provide:

• Your full name and account username (if applicable).
• Payment date, amount, and transaction reference.
• Detailed reason for the request and any supporting documentation (photos for damaged items, etc.).

All requests will be reviewed by club officers. You will receive a response via email.

Chargebacks and Disputes

You agree to contact the Club directly before initiating a chargeback or dispute with your bank or payment provider. Unauthorized chargebacks may result in suspension of membership privileges and liability for any associated fees or costs incurred by the Club.

Changes to This Policy

We may update this Refund Policy at any time. The revised version will be posted with a new “Last Updated” date. Continued use of our payment services after changes constitutes acceptance.

Governing Law

This Policy is governed by the laws of the State of Texas. Disputes shall be resolved in the courts located in Williamson County, Texas.

Contact Us Questions regarding refunds should be directed to: officers@aeronuts.org